ye9vip FAQ — Frequently Asked Questions

Log in to your ye9vip account and go to the deposit section. Select KBZPay, then transfer the amount to the provided KBZPay number using the KBZPay app. After the transfer, upload a screenshot of the transaction. Funds usually appear in your account within a few minutes. The minimum deposit amount is 20,000 Ks.

ye9vip does not charge any deposit fees — there is no fee on the platform's side. However, note that the payment service provider itself, such as KBZPay or Wave Money, may charge a small fee according to their own policies. That fee is a third-party charge and has nothing to do with ye9vip.

If more than 30 minutes have passed after your deposit and there is no change in your account, contact our support team via 24/7 live chat along with a screenshot of your transfer. Include the transaction reference number if you have one — we will check and resolve it as quickly as possible. If you did not save a screenshot after paying, retrieve your transaction history from your bank or payment service provider and send it to us.

Yes. Wave Money is one of the accepted payment methods at ye9vip. On the deposit page, select Wave Money and send the amount to the provided Wave Money number. Just like KBZPay, submit the screenshot and confirmation will not take long. You can also deposit via AYA Pay, CB Pay, and bank transfer, with a minimum amount of 20,000 Ks.

The minimum deposit amount is 20,000 Ks, and this applies regardless of which payment method you use. Whether you deposit via KBZPay, Wave Money, AYA Pay, CB Pay, or bank transfer, you need to deposit at least 20,000 Ks for the transaction to be processed. The minimum withdrawal amount is also 20,000 Ks.

In the ye9vip football section, you can bet on EPL (English Premier League) and MNL (Myanmar National League) matches, as well as competitions from around the world. Browse the match list, pick a match, choose a market such as result prediction (home win, draw, away win), handicap, or over/under, then enter your stake. After bet confirmation, winnings will be settled based on the result once the match ends.

An accumulator is a bet that combines two or more matches into a single wager. All selections must be correct for you to win. If even one match is wrong, you lose the bet. The odds multiply together, so the potential return is higher, but keep in mind it is also harder to win.

Once the match ends and the official result is confirmed, the system automatically checks and settles winnings for correct bets. Funds will appear in your account balance shortly, and withdrawals are normally completed within 5–30 minutes. If a match is postponed, the result will only be settled after the match is finalized.

Odds are numbers that show the probability of an outcome and how much you can win. For example, if Team A's odds are 1.80, a 10,000 Ks bet would return 18,000 Ks if they win. Handicap is a method that adjusts the difference between two sides by giving the weaker team a head start of one goal (or more) to balance the bet. Note that live odds change in real time, so stay alert.

Yes. Live betting means you can place bets in real time while a match is in progress. Odds will keep changing based on how the match unfolds, so you need to make quicker decisions. Also check whether markets like cash-out options — where you can settle your bet based on the first half result before the second half ends — are available.

The 3D game result is determined by an RNG (Random Number Generator) system that produces random numbers. No one can predict in advance how the three digits will come out. It is recommended that you understand the game well and play with an amount you can afford. You can view result records in your history.

Yes. ye9vip works smoothly on both Android and iOS through your browser. All local games, including 2D, 3D, and Shan Koe Mee, are optimized for mobile. No separate app download needed — just open your browser and play.

2D game results are generated randomly by RNG, so there is no way to predict which number will come up. Players pick their preferred number, place their amount, and play. Please understand that results are completely random — no pattern or formula can determine the outcome.

Shan Koe Mee is a popular card game in Myanmar, played with 3 or 5 cards. The player whose card total is closest to 9 wins. At ye9vip Live Casino, you can play against a live dealer — just join any table when the game starts. You can read the game rules on the game page.

Games that count toward the wagering requirement include slots, live casino (Baccarat, Roulette, Dragon Tiger, Shan Koe Mee), local games (2D, 3D), fish shooting games, and football betting. For exact details on which games do and do not count, contact our support team.

Refer a friend to ye9vip and when they make their first deposit, you receive 8% of that deposit as a bonus, up to a maximum of 30,000 Ks per person. On top of that, you also earn 0.3% of your referred friends' valid bets as commission, paid out once a week. Find your referral link by logging in and going to the referral section.

The welcome bonus is available once per player only. It applies to a player's first deposit — the 100% welcome bonus cannot be applied to a second or third deposit. Note that any attempt to claim the bonus multiple times through a single account will be detected and may result in account restrictions.

When you make your first deposit at ye9vip, a 100% matching welcome bonus is automatically added to your account. For example, deposit 20,000 Ks and a 20,000 Ks bonus is added, giving you a total balance of 40,000 Ks. The maximum bonus amount is 200,000 Ks. So if you deposit 420,000 Ks, the bonus added is 200,000 Ks, giving you a total of 620,000 Ks. After receiving the bonus, you must complete the wagering requirement before you can withdraw.

A wagering requirement is the total amount you need to play through before you can withdraw bonus funds. At ye9vip, it is the bonus amount × 25. For example: deposit 20,000 Ks → bonus 20,000 Ks → wagering = 20,000 Ks × 25 = 500,000 Ks to play through before withdrawing from the bonus. Another example: deposit 420,000 Ks → bonus 200,000 Ks → wagering = 200,000 Ks × 25 = 5,000,000 Ks.

ye9vip protects players' personal and payment data using SSL encryption (TLS 1.2+). If you see "https://" and a lock icon in your browser address bar, your connection is secure. Data is also protected on the server side and is never shared with third parties.

Fake sites typically make small changes to the domain name (for example "ye9vipp" or "ye9v1p"). Our official domain is ye9vip.bio. Always check the browser address bar before logging in. Avoid clicking links from SMS or social media to log in — type the address directly into your browser instead.

Two-step verification is a security method that requires a second verification step after entering your password. A one-time password (OTP) is sent to your phone number, and you must enter it to log in. This significantly reduces the chance of someone else accessing your account even if they know your password. We recommend enabling 2FA in your account settings.

Change your password immediately — if you can still log in, reset your password from settings. If you cannot log in, contact our 24/7 live chat and ask us to temporarily lock your account. If login history is available, check it for any unknown devices or access you do not recognise. Our support team will carry out the necessary identity verification and help you recover your account.

An OTP (one-time password) is a code sent to your phone number that is only valid for a few minutes — it should never be saved or shared with anyone. The ye9vip support team will never ask you for your OTP. Do not trust anyone who asks for it — this is a social engineering attempt to steal your money, and sharing your OTP can compromise your account instantly.